Privacy Policy
This Privacy Policy describes Our policies and procedures on the
collection, use and
disclosure of Your information when You use the Service and tells You about Your privacy
rights and how
the law protects You.
We use Your Personal data to provide and improve the
Service. By using the
Service, You agree to the collection and use of information in accordance with this
Privacy Policy.
Interpretation
The words of which the initial letter is capitalised have meanings defined under the
following
conditions. The following definitions shall have the same meaning regardless of whether
they appear in
singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or
parts of our
Service.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers
to Home Heating Services (Scotland) Ltd, Office 7, Friarton House, Friarton Rd, Perth PH2 8BB.
- Cookies are small files that are placed on Your computer, mobile device or
any other device
by a website, containing the details of Your browsing history on that
website among its many
uses.
- Country refers to: United Kingdom
- Device means any device that can access the Service such as a computer, a
cellphone or a
digital tablet.
- Personal Data is any information that relates to an identified or
identifiable
individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on
behalf of the
Company. It refers to third-party companies or individuals employed by
the Company to facilitate
the Service, to provide the Service on behalf of the Company, to perform
services related to the
Service or to assist the Company in analyzing how the Service is
used.
- Third-party Social Media Service refers to any website or any social network
website through
which a User can log in or create an account to use the
Service.
- Usage Data refers to data collected automatically, either generated by the
use of the
Service or from the Service infrastructure itself (for example, the
duration of a page
visit).
- Website refers to Home Heating Services, accessible from
https://homeheatingservicesscotland.co.uk/
- You means the individual accessing or using the Service, or the company, or
other legal
entity on behalf of which such individual is accessing or using the
Service, as
applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally
identifiable
information that can be used to contact or identify You. Personally identifiable
information may
include, but is not limited to:
- Email address
- First name and last name
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.Usage Data may include
information
such as Your Device’s Internet Protocol address (e.g. IP address), browser type,
browser version,
the pages of our Service that You visit, the time and date of Your visit, the
time spent on those
pages, unique device identifiers and other diagnostic data.When You access the
Service by or through
a mobile device, We may collect certain information automatically, including,
but not limited to,
the type of mobile device You use, Your mobile device unique ID, the IP address
of Your mobile
device, Your mobile operating system, the type of mobile Internet browser You
use, unique device
identifiers and other diagnostic data.We may also collect information that Your
browser sends
whenever You visit our Service or when You access the Service by or through a
mobile
device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the
following
Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party
Social Media
Service, We may collect Personal data that is already associated with Your
Third-Party Social Media
Service’s account, such as Your name, Your email address, Your activities or
Your contact list
associated with that account.You may also have the option of sharing additional
information with the
Company through Your Third-Party Social Media Service’s account. If You choose
to provide such
information and Personal Data, during registration or otherwise, You are giving
the Company
permission to use, share, and store it in a manner consistent with this Privacy
Policy.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service
and store
certain information. Tracking technologies used are beacons, tags, and scripts
to collect and track
information and to improve and analyze Our Service. The technologies We use may
include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device.
You can instruct
Your browser to refuse all Cookies or to indicate when a Cookie is being
sent. However, if You
do not accept Cookies, You may not be able to use some parts of our
Service. Unless you have
adjusted Your browser setting so that it will refuse Cookies, our
Service may use
Cookies.
- Flash Cookies. Certain features of our Service may use local stored objects
(or Flash
Cookies) to collect and store information about Your preferences or Your
activity on our
Service. Flash Cookies are not managed by the same browser settings as
those used for Browser
Cookies. For more information on how You can delete Flash Cookies,
please read “Where can I
change the settings for disabling, or deleting local shared objects?”
available at
https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
- Web Beacons. Certain sections of our Service and our emails may contain
small electronic
files known as web beacons (also referred to as clear gifs, pixel tags,
and single-pixel gifs)
that permit the Company, for example, to count users who have visited
those pages or opened an
email and for other related website statistics (for example, recording
the popularity of a
certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your
personal
computer or mobile device when You go offline, while Session Cookies are deleted
as soon as You
close Your web browser. You can learn more about cookies here:
Cookies by TermsFeed
Generator.
We use both Session and
Persistent Cookies for the purposes set out below:
- Necessary / Essential CookiesType: Session CookiesAdministered by:
UsPurpose: These Cookies
are essential to provide You with services available through the Website
and to enable You to
use some of its features. They help to authenticate users and prevent
fraudulent use of user
accounts. Without these Cookies, the services that You have asked for
cannot be provided, and We
only use these Cookies to provide You with those services.
- Cookies Policy / Notice Acceptance CookiesType: Persistent
CookiesAdministered by:
UsPurpose: These Cookies identify if users have accepted the use of
cookies on the
Website.
- Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose:
These Cookies allow
us to remember choices You make when You use the Website, such as
remembering your login details
or language preference. The purpose of these Cookies is to provide You
with a more personal
experience and to avoid You having to re-enter your preferences every
time You use the
Website.
For more information about the cookies we use and your choices regarding cookies,
please visit
our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our
Service.
- To manage Your Account: to manage Your registration as a user of the
Service. The Personal
Data You provide can give You access to different functionalities of the
Service that are
available to You as a registered user.
- For the performance of a contract: the development, compliance and
undertaking of the
purchase contract for the products, items or services You have purchased
or of any other
contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other
equivalent forms of
electronic communication, such as a mobile application’s push
notifications regarding updates or
informative communications related to the functionalities, products or
contracted services,
including the security updates, when necessary or reasonable for their
implementation.
- To provide You with news, special offers and general information about other
goods, services
and events which we offer that are similar to those that you have
already purchased or enquired
about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a
merger,
divestiture, restructuring, reorganization, dissolution, or other sale
or transfer of some or
all of Our assets, whether as a going concern or as part of bankruptcy,
liquidation, or similar
proceeding, in which Personal Data held by Us about our Service users is
among the assets
transferred.
- For other purposes: We may use Your information for other purposes, such as
data analysis,
identifying usage trends, determining the effectiveness of our
promotional campaigns and to
evaluate and improve our Service, products, services, marketing and your
experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service
Providers to
monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information
in connection
with, or during negotiations of, any merger, sale of Company assets,
financing, or acquisition
of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which
case we will
require those affiliates to honor this Privacy Policy. Affiliates
include Our parent company and
any other subsidiaries, joint venture partners or other companies that
We control or that are
under common control with Us.
- With business partners: We may share Your information with Our business
partners to offer
You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact
in the public
areas with other users, such information may be viewed by all users and
may be publicly
distributed outside. If You interact with other users or register
through a Third-Party Social
Media Service, Your contacts on the Third-Party Social Media Service may
see Your name, profile,
pictures and description of Your activity. Similarly, other users will
be able to view
descriptions of Your activity, communicate with You and view Your
profile.
- With Your consent: We may disclose Your personal information for any other
purpose with Your
consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the
purposes set
out in this Privacy Policy. We will retain and use Your Personal Data to the
extent necessary to
comply with our legal obligations (for example, if we are required to retain
your data to comply
with applicable laws), resolve disputes, and enforce our legal agreements and
policies.The Company
will also retain Usage Data for internal analysis purposes. Usage Data is
generally retained for a
shorter period of time, except when this data is used to strengthen the security
or to improve the
functionality of Our Service, or We are legally obligated to retain this data
for longer time
periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating
offices and in
any other places where the parties involved in the processing are located. It
means that this
information may be transferred to — and maintained on — computers located
outside of Your state,
province, country or other governmental jurisdiction where the data protection
laws may differ than
those from Your jurisdiction.Your consent to this Privacy Policy followed by
Your submission of such
information represents Your agreement to that transfer.The Company will take all
steps reasonably
necessary to ensure that Your data is treated securely and in accordance with
this Privacy Policy
and no transfer of Your Personal Data will take place to an organization or a
country unless there
are adequate controls in place including the security of Your data and other
personal
information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data
may be
transferred. We will provide notice before Your Personal Data is transferred and
becomes subject to
a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal
Data if
required to do so by law or in response to valid requests by public authorities
(e.g. a court or a
government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action
is
necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the
Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure.
While We strive to
use commercially acceptable means to protect Your Personal Data, We cannot
guarantee its absolute
security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect
personally
identifiable information from anyone under the age of 13. If You are a parent or
guardian and You
are aware that Your child has provided Us with Personal Data, please contact Us.
If We become aware
that We have collected Personal Data from anyone under the age of 13 without
verification of
parental consent, We take steps to remove that information from Our servers.If
We need to rely on
consent as a legal basis for processing Your information and Your country
requires consent from a
parent, We may require Your parent’s consent before We collect and use that
information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You
click on a
third party link, You will be directed to that third party’s site. We strongly
advise You to review
the Privacy Policy of every site You visit.We have no control over and assume no
responsibility for
the content, privacy policies or practices of any third party sites or
services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes
by posting
the new Privacy Policy on this page.We will let You know via email and/or a
prominent notice on Our
Service, prior to the change becoming effective and update the “Last updated”
date at the top of
this Privacy Policy.You are advised to review this Privacy Policy periodically
for any changes.
Changes to this Privacy Policy are effective when they are posted on this
page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
